Google Cloud and The Home Depot have extended their multi-year cloud partnership to expand on the retailer’s digital transformation and provide customers with enhanced shopping experiences by blending physical and digital environments. As one of the first major retailers to migrate its website to the cloud, The Home Depot has built upon Google Cloud’s expertise in infrastructure, artificial intelligence (AI), machine learning (ML), and data analytics to enrich customer experiences no matter how they choose to shop–in-store, online, or on mobile devices.
In 2020, with 86% growth in digital sales, The Home Depot relied on Google Cloud’s flexible and scalable technology infrastructure to meet an unprecedented surge in online customer demand. Today, working on top of this scalable and stable environment, The Home Depot continues to build and deploy new capabilities to meet the rapidly evolving needs of the company’s customers and associates. For example, The Home Depot recently launched a “Rent Online, Pick Up In Store” reservation service for equipment rental. This new service, available on homedepot.com and in its mobile app, saves Pro and DIY customers time and trips to the stores, because they now can check availability and reserve what they need in advance.
