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Category: News
Syndigo Introduces First AI-Native Product Experience Cloud for Brands to Deliver Exceptional Consumer Experiences
Syndigo, a global leader in end-to-end Product Experience Management (PXM) solutions, announced the launch of its Product Experience Cloud for Brands at Shoptalk 2025, the
New Avaya Study Finds AI Orchestration is Revolutionizing Customer Experience in the Contact Center as Large, Global Organizations Shift to Hyper-personalized Engagement
Industry Experts will Share Insights and Key Findings during a Webinar on April 29 or 30 Avaya, a leader in enterprise CX, released findings from
StructuredWeb Appoints Customer Experience Veteran Julian Ward as Chief Customer Officer
StructuredWeb, the leading AI-powered enterprise channel marketing automation and communications platform, announced the appointment of Julian Ward as Chief Customer Officer (CCO). In this role,
Genesys Expands the Customer Engagement Continuum with Social Listening
Genesys Cloud Social unlocks real-time insights from social media, fueling AI-driven, end-to-end, personalized customer experience orchestration Genesys, a global cloud leader in AI-Powered Experience Orchestration,
EngageLab Upgrades Its Marketing Automation Functions with AI-Powered Features to Drive Customer Success
EngageLab Taking Marketing Automation to the Next Level EngageLab, already a leader in customer engagement, has upgraded its Marketing Automation (MA) functions with AI-powered capabilities, further empowering
Constructor Unveils Retail Media Suite with Personalized Sponsored Listings and Retail Media Network Integrations
New AI-powered solution is the first to integrate organic and paid listings — showing ads only when they increase key ecommerce metrics; See the tech
UpSmith Unveils JennyAI: Revolutionizing Lead Generation for Skilled Trades Businesses
The company’s latest product launch personalizes ways in which contractors connect with customers by leveraging data at scale UpSmith, an a16z-backed technology company, announced the
Kibo Introduces Agentic Commerce: AI-Powered, Instant-Deploy Shopping and Business Optimization
Composable Multi-agent commerce solution, enabled by Gemini for Google Cloud. Kibo Commerce, a market leader in composable commerce solutions, announced the launch of Kibo Agentic
Monetate Unveils Next Chapter in AI-Powered Commerce with Launch of Orchid AI
Enterprise brands can now deliver truly personalized shopping experiences at scale through unified search, product discovery, and merchandising capabilities Monetate, the leading personalization platform that